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    great customer service

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      Simeon Garriott posted a discussion:
      Check out my latest Blog
      #@webnames webnames.ca -- Amazing Customer Service! http://bit.ly/rphTie
      .tel
      webhosting
      great customer service
      10 months ago
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        Mia Weinberg Unfortunately I have not had such good experiences with Webnames. Yes it's nice to have "real" people to talk to, but I ended up on the phone with them for several hours and the end result was not... see moreUnfortunately I have not had such good experiences with Webnames. Yes it's nice to have "real" people to talk to, but I ended up on the phone with them for several hours and the end result was not satisfactory: I lost all the emails stored on my laptop, all emails were deleted from the server after seven days and an important invoice did not get to my client and I was not notified it had not gone through. And that's just a few of the problems I've had. I don't know whether this is because I'm a Mac user, but naturally I am now seeking an alternative provider.
        10 months ago
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        Simeon Garriott Mia So Sorry to hear you had problems I guess no one is perfect.
        I will pass your comments on to Cybel @ webnames .
        I've just had a lot of bad experience with companies that take days or weeks...         see moreMia So Sorry to hear you had problems I guess no one is perfect.
        I will pass your comments on to Cybel @ webnames .
        I've just had a lot of bad experience with companies that take days or weeks to respond and hide behind e-mail only tech support.

        Here's a strategy that i stumbled upon for emails I forward everything through a g-mail account.
        (you can pay a yearly subscription to google so you can run all your branded emails EG: mia@miaweinberg.com ) and no one knows it's going through A gmail account.

        Then you set up the connection as Imap this will allow you to sync all your devices so if you preview e-mails on your phone they can be managed on each device. the Gmail account has an huge storage space so you are not tempted to delete every email.
        This I learned quite by accident and has saved my bacon several times when devices have died.
        But alas the Big 'G' is not infallible my gmail account stopped sending me emails for 5 hr this afternoon. (and I don't think they are that accessible if you need to get a hold of someone to talk to.)
        With all the fun we all go through with technology I think I understand where the term "on the bleeding edge of technology" comes from.
        Best Regards
        Simeon
        10 months ago
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        Cybele Negris Hi Mia,

        I'm so sorry to hear you did not have a good experience. I'm connecting with my contact centre manager to work through details of what happened and will get back to you directly. Your...         see moreHi Mia,

        I'm so sorry to hear you did not have a good experience. I'm connecting with my contact centre manager to work through details of what happened and will get back to you directly. Your business and your experience with us is extremely important!

        In the meantime, enjoy the beautiful sunshine this weekend.
        All the best, Cybele
        10 months ago