I am an Independent Sales and Marketing Consultant for Luxury International Boutique Hotels, Luxury Tourism Operations and like minded Luxury Products/Services. I possess 20 years of Hospitality experience, 15 of which have been in International Sales and Marketing with a focus on developing emerging markets. I am interested in networking, meeting like minded individuals and establishing a business relationship with any possible future clients.
Professional Experience
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GlobeQuest MarketingCurrentPresident / OwnerIndependent Sales and Marketing Consultant for Luxury International Boutique Hotels, Luxury Tourism Operations and...read moreIndependent Sales and Marketing Consultant for Luxury International Boutique Hotels, Luxury Tourism Operations and like minded Luxury Products/Services.
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Fairmont Hotels and Resorts2010Regional Account DirectorCanada's Western Mountain Regionread more
The Fairmont Chateau Whistler, The Fairmont Banff Springs Hotel, The Fairmont...Canada's Western Mountain Region
The Fairmont Chateau Whistler, The Fairmont Banff Springs Hotel, The Fairmont Chateau Lake Louise, The Fairmont Jasper Park Lodge
Researched, developed and traveled to build relationships in new & emerging geographic markets: i.e; Intl. and markets in Canada, USA
Part of organizational team and host hotel for 2010 Vancouver & Whistler Winter Olympics
Worked daily with CTC/DMO's to build tourism from emerging markets into BC and Alberta
Handled all contact with International leisure Tour Operators: Ski, Golf, Adventure Specialists, Travel Agents (AMEX, Virtuoso, Signature, Ensemble), Tour Series, Adhoc groups & Incentives,VIPs to fill rooms in each of the four resort properties
Actively involved in move from singular hotel sales to building Regional positions and team
Negotiated and contracted new business, targeted and exceeded goals in each hotel, budget
Arranged and sold special packages at Chateau Whistler for the 2010 Winter Olympics
International travel, trade shows, sales presentations, fams, site inspections, PR, Media, VIPs
Built packages and promotions in order to maximize revenue for the region at each property
Organized marketing opportunities with Tour Operators and Travel Agents -
King Pacific Lodge, A Rosewood Resort2008Associate Director of SalesHandled all contact with luxury minded leisure Tour Operators and elite Travel Agentsread more
All Virtuoso, Signature,...Handled all contact with luxury minded leisure Tour Operators and elite Travel Agents
All Virtuoso, Signature, Andrew Harper, AMEX Agent contact, communication & coordination
Facilitated direct reservations, sourcing new intl business from major gateway cities
Maintained reservations and quotes, hosted clients & guests up to & at the lodge
Coordinated sales & reservations from beginning to end of King Pacific Lodge experience. Highly personalized for the clients
Exceeded targets for 2007, as most profitable year in sales for company
Arranged all private affairs and transport for clients, jet, airplane, seaplane, helicopter, etc...
Negotiated contracts, individual, group, travel agent, wholesaler, tour operator
Intl. Travel, Trade Shows and sales presentations -
Revo 250 Luxury Members Club2005Director of Membership & SalesHandled all Membership Sales and Marketing for Revo 250 Marbellaread more
Worked daily with other Revo 250 destinations:...Handled all Membership Sales and Marketing for Revo 250 Marbella
Worked daily with other Revo 250 destinations: London, Cote d'Azur, Geneva, Milan,
Planned, coordinated Members Club in new locations; Dubai, New York, L.A., Miami
Handled contracts & negotiations for new business/membership with high net worth individuals, large developers, private banks, financial companies, etc. for private and corporate membership
Dealt with International/National Press whilst in Marbella for Revo Experiences
Opened and ran new Marbella office, managed destination with Operations Manager
Travel and public relations in order to successfully market Revo 250 luxury product
Created Revo package experiences for company incentives, individual clients
Managed use of Super cars: Lamborghini Gallardo, Bentley Arnage T, Aston Martin DB9, etc..., Luxury yachts, and took care of existing members with Operations Manager
Organized and coordinated all social events in luxury locations -
Hotel Villa Padierna, Flamingos golf Club and Spa2005Director of Sales, Marketing & MembershipDirector Membership Sales & Marketing (after managed by Ritz Carlton)read more
Created/built Membership Sales/Service dept...Director Membership Sales & Marketing (after managed by Ritz Carlton)
Created/built Membership Sales/Service dept after hotel opened 04/ 2003
Assisted in becoming one of the youngest luxury hotel and golf clubs to become a member of "Leading Small Hotels of the World"
Organized & Coordinated "European Seniors Matchplay Championship" held at Hotel & Golf Club for 3 years, as well as organized events, championships, tournaments for elite clientele
Created & sold new types of membership, presentations to companies/individuals
Oversaw Private Members Business Centre, Clubhouse, Support office & team
Worked with annual sales targets to excel, contract agencies, companies, clients
Sales & Marketing, P.R., Budgets, Reports, Coordinate efforts with Hotel & Golf Directors -
Four Star Hotel and Balneario Spa2003Sales Consultant(worked during pre-opening, after managed by Ritz Carlton)read more
Special project research, preparation for opening planned...(worked during pre-opening, after managed by Ritz Carlton)
Special project research, preparation for opening planned June 2003, Database Management
Contracted new business, Negotiations with business associates and possible future clients
Prepared Marketing plan, source of business, Organized/negotiated with Tour Operators, Airline alliances
Travel trade shows, Site Inspections, Possible client meetings, marketing with Spa Director
Press information on history of Hotel/Spa, packages: leisure, corporate, group, incentive, ski -
Royal Hideaway 5* Resort and Spa2002Director of Sales, Marketing, Groups & IncentiveDirector of Groups, Sales & Marketing - International Marketread more
Maintained standard & relationship with Preferred...Director of Groups, Sales & Marketing - International Market
Maintained standard & relationship with Preferred Hotels & Resorts, Leading Hotels of the World, as well as contributed toward & organized Five Star Diamond & Four Diamond AAA Award
Organized & negotiated contracts for Incentive, Corporate & Leisure Groups, lead generation
Created Groups & Sales Department within 1 year of operation, management and growth of Sales and Groups team throughout sale and merge of Allegro Resorts into Occidental Hotels.
Handled group site inspections, familiarization trips, wedding coordination, database management, guest satisfaction, group proposals, special rate quotes, trade outs, forecast control, organize Press trips, Television interviews and coverage, Quality control
Responsible for 25 % increase in Corporate, Incentive & Leisure Groups Revenue for North American Market, as well as 15 % increase in average monthly occupancy, created Policies and Procedures Manual, Marketing Plan & Budget
Marketed resort through Business travel, Leisure, Corporate, Incentive Group accounts
Built packages & promotions for weddings, honeymoons, romance, incentive, groups, also created new rack, special, industry, net, incentive rates -
Inter Clubs Hotels & Resorts Corporate Sales office1999Sales Manager, Travel & Tourism(internal promotion from Reef Club)read more
Representation & Sales of 10 Caribbean/Mexican Resorts managed by Corporate...(internal promotion from Reef Club)
Representation & Sales of 10 Caribbean/Mexican Resorts managed by Corporate Office
Travel Trade Shows, contracted new business from North America & Europe
Researched & organized Group/ Incentive Sales, Corporate Sales & Marketing
Handled daily work with Hotel Sales & G.M.'s, Travel Agencies, Retail, FIT, maintained client relationships
sales reports, database management, occupancy forecast control -
Reef Club Playacar Resort1999Sales ManagerPart of Opening Team in December 1998, responsible for guest satisfaction, public relationsread more
Facilitated daily...Part of Opening Team in December 1998, responsible for guest satisfaction, public relations
Facilitated daily contact with Wholesalers, Tour Operators, Reps. (DMC), Selling hotel at max. capacity/month
Trade shows, Familiarization/Press Trips, Site Inspections, forecast sales/high occupancy
Marketing Plan, Sales Budget, contracted minimum 10 new Wholesaler companies in 1 year -
Star Clippers Cruises, Ltd1997International Sales and Marketing CoordinatorCoordinated Intl. Sales & Marketing Department, assisted VP Sales/Marketing & Managementread more
Responsible for...Coordinated Intl. Sales & Marketing Department, assisted VP Sales/Marketing & Management
Responsible for Promotions, daily correspondence with Tour Operators, Public Relations for Consortia Familiarization trips on ships, as well as Operations in respect to each ship -
American Cancer Society1997Team LeaderCoordinating, collecting donations and leading my team for Relay For LifeCoordinating, collecting donations and leading my team for Relay For Life
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Costa Cruise Lines1997Sales, Air Sea Agent / Internship: Project Assistant to Sr. VP Sales &Passenger ServicesOverall Training and Assistance in Sales & Marketing, Ticketing, Reservations, Groups, Sales, Customer Relations &...read moreOverall Training and Assistance in Sales & Marketing, Ticketing, Reservations, Groups, Sales, Customer Relations & Air - Sea Departments
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Canadian Pacific Banff Springs Hotel1993Internship TrainingFront Office and Co-op Management Trainingread more
Responsible for check in/out for guests, Computer systems, Reservations,...Front Office and Co-op Management Training
Responsible for check in/out for guests, Computer systems, Reservations, Emergency situations, Security coordination on property, Fire alarm procedure, PBX, special services -
Adventure Tours1992Management TraineeSales and Marketing, Reservations, Customer Relations, Ticketing, Project AssistantSales and Marketing, Reservations, Customer Relations, Ticketing, Project Assistant
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