Owner of Essential Hospitality Systems. I work with independent retailers and cafe owners to develop systems and strategies to increase profitability. I focus on People, Process and Profit.
Professional Experience
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Accel Business TrainingCurrentHospitality/Operations TrainerTrainer specializing in customer engagement training and hospitality operations.Trainer specializing in customer engagement training and hospitality operations.
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ROI Human Capital SystemsCurrentPerformance SpecialistProviding Performance Assessment Profiles for team building, hiring and benchmarking for retail and hospitality...read moreProviding Performance Assessment Profiles for team building, hiring and benchmarking for retail and hospitality businesses.
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Essential Hospitality SystemsCurrentOwner/DeveloperEssential Hospitality Systems provides operations-based growth strategies to small and medium sized retail and food...read moreEssential Hospitality Systems provides operations-based growth strategies to small and medium sized retail and food service businesses. Providing business owners with the tools to measure and develop key areas in their business to deliver the best possible ROI for them.
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Cuppa Joe Coffee CanadaCurrentRetail Operations
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Cupcakes by Heather and LoriCurrentRetail Operations Manager
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Wholefoods-CapersCurrentAssistant Food Service Manager
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STARBUCKS COFFEE CANADACurrentManager/Classroom Facilitating
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Seattle's Best CoffeeCurrentRetail Manager/Trainer
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STARBUCKS COFFEE CANADACurrentSupervisor/Opened Flagship store in Yaletown
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Coast Plaza Hotel at Stanley ParkCurrentSenior Dining Room HostPart of the opening team of the newly renovated Dining Room. Assisted with dining room operations, handled...read morePart of the opening team of the newly renovated Dining Room. Assisted with dining room operations, handled reservations and oversaw small to medium size catering events in the private meeting rooms.
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Pan Pacific Hotels GroupCurrentWaiter
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Activity
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